Weschler PGRRPDQ1XXCXXXX Digital Display. New But Retail Packaging Has Seen Better Days. After that we cannot help you. If you have installed an item it is no longer returnable. If you bought an item that needs to be installed, we recommend using a professional contractor. If you have issues with an item that has been installed send us an invoice from the contractor and what steps have been taken to troubleshoot the item. If an item has been installed improperly or if there is another component that has caused damage to the item it is no longer returnable. These items are usually items that we can not test for functionality or that we state are in used condition. Appliance parts are not eligible for return.